Assistant Service Manager - Motor Workshop

1. In this leadership role, you will oversee service center operations by guiding and motivating the aftersales team to reach business goals while following core quality guidelines.
2. Responsible for optimizing workshop efficiency by planning and maximizing staff utilization while maintaining high repair standards.
3. This includes conducting regular time analysis to ensure the team is working at its best.
4. To drive performance and customer satisfaction, you will define and achieve targets for workshop throughput, profitability, and customer retention by implementing effective processes and monitoring performance closely.
5. Safety and organization are top priorities, so you will ensure the workspace remains tidy and compliant with all local workplace safety and health requirements.
6. When challenges arise, you will handle customer escalations by engaging directly with clients to provide exceptional service recovery.
7. Behind the scenes, you will manage procurement and cost control by overseeing service center purchases and analyzing spending.
8. Focus on developing and coaching team members by creating growth plans and conducting performance reviews to ensure everyone on your team is reaching their full potential.

1. Min diploma or degree in mechanical engineering or a related field.
2. At least five years of experience in a supervisory role.
3. You should have professional experience working in the service division of a vehicle dealership and possess strong leadership capabilities paired with excellent analytical skills.
4. Effectively manage a workshop.
5. We welcome applications from who possess the mindset of a leader and are ready to take charge of a team.

Interested applicants, kindly send in a copy of your updated resume in WORD document to venus@searchstaffing.com.sg stating your current and expected remuneration together with notice period required to current employer.

EA Personnel Registration No: R1112468

EA License No: 12C6254